The combination of network architecture and IP telephone services provides businesses with a complete set of system features in a highly reliable and expandable system. Despite a large number of features, the hybrid system is extremely easy to use as many tasks can be performed from any PC with a web browser.
For example, an incoming call entering into a distribution queue uses very little bandwidth until someone actually answers the call. All of the prompts, hold music and announcement messages the caller hears are generated at the company's high-availability data center, not on-premise.
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