Voice call quality was among the greatest concerns for businesses when VoIP technology was first introduced to the masses in 1998. At the time, many small and mid-sized business did not adopt VoIP because of risks involved with the new technology (including average installation time frames of 3.5 months) and the possibility of disrupting business operations.
Fast forward over 15 years of development and almost everyone in the world knows of and uses VoIP technologies in some way, shape or form - including your business!
The pace of VoIP adoption is driving new innovations in the industry and marketplace.
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