Although VoIP remains in early development (technical architectures not completely defined) market leaders continue to jockey for dominance while other players are either not fully known or yet to be identified.
CollaborationCollaboration is moving to the forefront of business discussions because of the benefits of integrating people with business process and empowering them through technology.
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Contact CenterContact Centers deliver intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure.
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Dedicated VoIP (On-Site)On-site or on-premise VoIP solutions require the business to purchase, install, and maintain all hardware and software associated with the solution, including the IP private branch exchange (IP-PBX) and IP phones.
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Hosted VoIP and PBXHosted VoIP and PBX solution providers bundle the costs of IP phones, routers and switches with the actual VoIP service into monthly rates for business telephone service.
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Hybrid VoIPA blended architecture approach of on-premise IP hardware and software in addition to cloud-based services businesses can create a complete, feature-rich communications system.
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MobilityAllowing employees to use their mobile devices to make calls and send emails over the internet increases mobility and productivity thanks to standard features found in VoIP technology.
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SIP TrunkingSIP trunking is a VoIP and streaming media service based on the Session Initiation Protocol (SIP) by which VoIP service providers deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities.
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