VoIP Operations

Hosted Unified Communications providers help businesses streamline operations by combining multiple methods of communicating with customers and business partners but it's important to understand the pros and cons before making the move to the cloud.

Businesses choosing VoIP require one or more strategies for integrating VoIP applications and delivering voice and multimedia through either cloud or premise-based networks.

Hosted VoIP solutions significantly reduce the need for physical office space when hardware required to drive your business communications lives in the cloud and is delivered via existing telecommunications network.

Certain factors outweigh others when your company chooses to migrate to a hosted VoIP provider. Find out what are the most important considerations before making a decision.

Emergencies take place when we least expect them and preparation favors those in chaos that ensues. To understand the challenges for VoIP-based E911 we need to look at the origins of E911 calling and advancements in communications over the past several decades.

IPv6 has implementation costs outside of hardware and software - believe it or not your company will need between 10% and 46% more bandwidth to support VoIP calling when the protocol takes effect in the coming years.

VoIP packet loss hits a business in many different ways and most typically has a slowly degrading impact on voice communications.

Analog features such as access controls, door intercoms and overhead paging systems are sometimes forgotten when converting phone systems from analog to VoIP - new options besides additional network drops are available.

There are two primary methodologies businesses have to utilize VoIP technologies. Decision makers need to evaluate which VoIP approach is the best fit for their organizational needs - managed VoIP services or on-premise VoIP PBX.

Hosted business VoIP and unified communications services are on track to more than double between 2012 and 2016. See several ways companies are utilizing the technology to streamline business.

With a renewed push into enterprise collaboration tools, Cisco is beefing up their existing software stacks to address areas of communication security, 3rd party participants and IT management.

More than 50 percent of U.S. businesses have transitioned to cloud-hosted infrastructures, leading to more upgrades in VoIP strategies as the primary form of company communication.

The continued adoption of cloud and web-based technologies in everyday lives of small businesses proves online-based systems for business are here to stay. Businesses are flocking to VoIP, which has more advantages than simple saving money.

Small business owners wonder if it's worth the risk of migrating to a VoIP system - the costs, the training, the downtime... but what small business owners fail to recognize are the benefits small businesses can have by using VoIP technology.

As many businesses migrate to VoIP as their primary phone service, Call Centers have been reluctant to switch because of the rock solid reliability and quality of the Public Switched Telephone Network (PSTN).

Unified Communications create an environment where collaboration among employees thrives - recent research suggests the addition of unified communications a business's tool set can deliver a 104% ROI.

Once 4G is the standard across the country, it will provide a further reason for companies to invest in VoIP and run VoIP over the high-speed broadband system.

The problem with increased technology reliance is the highly skilled IT workforce required to maintain your phone systems; for many entrepreneurs, that's expensive and untenable.

When your business concentrates on communication, great customer service can be achieved by giving all customers the care and attention they need 24 hours a day.

Services such as Skype have set off a revolution in VoIP programs, apps, and hardware that to bypass traditional phone switching networks in favor of digitized, over-the-internet voice calls, instant messaging, and video conferencing.

VoIP System USA recently published an infographic, highlighting the history of VoIP and its impact on the typical user. For many, that meant a shift to a much more economic choice in communications.

Adoption of VoIP services for business has grown steadily over the last 10 years. This growth is projected to continue in the years ahead - Find out why 80% of enterprise companies choose VoIP.

There are many advantages to using business VoIP service - beyond vanilla options like voicemail, call waiting, call forwarding, and remote operation, many business owners overlook some of the most valuable features that can help their small business.

Nearly any business or organization can benefit from the cost savings VoIP technology provides their company but the true value of VoIP Get the Competitive Advantages of VoIP has more to do with empowering your employees with tools to become more productive and efficient with their time.