Why Businesses Should Use IP Telephony
As demand for data services continues to rise, businesses who are still reliant on TDM-based services will need to make the switch to IP-based services to stay competitive.
The reluctance of some businesses to make the switch to VoIP services vary from concerns for quality of service to accounts of security vulnerabilities and fear of change to technologies unfamiliar to decision makers.
With the advent of cloud technologies, VoIP deployments are becoming increasingly simple with little upfront or back-end work - businesses just have to plug in and go.
IP services treats standard features on the phone, such as voicemail, call forwarding or call waiting, just as it would any other type of data. This powerful feature of IP calling empowers users to attach documents to voice messages, or even participate in virtual meetings through video conferencing.
Businesses become more much more efficient when integrating communication tasks – such as video conferencing, instant messaging or mobility (referred to as Unified Communications) – and integrate them into their standard business processes.
While some businesses have yet to migrate to IP-based phone systems, many other businesses have realized the benefits that comes along with VoIP calling; including significant cost savings.
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