What Matters When Choosing a Hosted VoIP Provider


Quality of voice service is the single most important factor to consider when choosing a hosted VoIP provider.

When researching hosted VoIP providers make certain to discuss with potential vendors the types of peering agreements and network hook-up locations they have established with incumbent local exchange carriers.

Businesses with offices in multiple geographic locations across the country will find it very difficult to partner with a single hosted VoIP provider who has true nationwide coverage and can service all of their locations; IT professionals are typically faced with the reality of dealing with several carriers and providers to meet their organizational communications requirements.

Mobility integration as a consideration factor for your company's communications needs is becoming increasingly important

In general VoIP providers will offer some level of mobile integration and communications but features and costs will vary depending upon geographic location, cellular coverage areas and company usage plans.

For instance, VoIP providers may simply offer solutions for call forwarding to mobile phones or possess full voice and video applications and additional costs. A majority of businesses will not need to utilize video over mobile devices but will require a consistent level of voice service.

Calling features, business continuity and overall costs are the major driving forces behind selecting the appropriate hosted VoIP provider for your business.

For all intents and purposes, the ideal hosted VoIP provider for your business is the provider that fills your communications requirements.

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