Monitoring and reporting quickly become the most important tools for systems administrators in times of crisis and emergencies; they tell admins where to focus their attention to get services back to acceptable operating levels.
When reports are not available as tools there are steps you can take to identify, minimize impact and ultimately solve VoIP packet loss.
Identifying and quantifying the types VoIP packet loss with monitoring and reporting is the proactive approach of healthy VoIP maintenance schedules.
VoIP packet loss classified as Receive Packet Loss could be a bad link in the system which would effect every device connected to that network link. Network congestion during peak usage without proper quality of service monitoring could create overflow at routers and switches.
VoIP packet loss classified as Receive Packet Discard are typically found in networks lacking a quality of service configuration and may point to hardware assessments and potential upgrades.
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