Employees need access to their data at all times, from any location, using any device in order to quickly respond to customers, close a big deal, and handle daily operations.
Take a step back, look at your business plan, and focus on your core competencies. Are you an email company, a telecommunications provider or in the business of managing a bunch of servers?
If not, why are you dedicating precious resources to manage your email, phone system and servers -- efforts taken away from your core business?
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