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inContact Voip Provider

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inContact

inContact is a provider of cloud-based contact center solutions, offering call routing software and a full line of workforce optimization tools.

inContact’s cloud-based call center platform helps companies maximize the quality of each customer interaction while reducing costs.

inContact's call center solution has all of the features required for your inbound call center teams need to successfully process inbound support requests.

inContact's platform has grown out of being an Automated Call Distributor (ACD) with skill-level based routing, Computer Telephony Integration (CTI) and Interactive Voice Response (IVR) with speech recognition.

inContact's platform now includes online hiring solutions, eLearning applications, workforce optimization functionalities, a customer feedback and survey solutions.

Speak with a Business VoIP Experts consultant today for more information about your company's specific requirements and customized quotes on inContact Contact Center Services.

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For a Free VoIP Quote and Consultation Please Complete the Following:

First Name

Last Name

Email Address

Phone Number

Provide a brief overview of your needs / challenges or any other requirements:

How much do you currently spend per month on phone service

$0 - $499
$500 - $2,499
$2,500 - $9,999
$10,000 or more

Do you currently have a phone system with VoIP capabilities?

Yes, our phone system is VoIP ready
No, our phone does NOT support VoIP
Uncertain, please advise

How many phones will need to be connected to VoIP service?

Less than 10
10 - 49
50 - 99
100 - 249
250 or more

How many sites or locations will need to be connected to VoIP Service?

When would you like VoIP service?

Provide the 5 digit ZIP code of the location you want VoIP:

Unified Communications Power 'Cake Boss' Growth

'Cake Boss' bakery recently upgraded their legacy PBX phone system to include unified communications and streamline sales growth pushed by rapid demand and company expansion.

VoIP to Replace Fixed-line and Mobile Calling within 15 Years

A new service from Messagenet offers users personalized web pages that can be clicked on to make calls or send text messages via PCs, smartphones or tablets.

Level 3 Grows Core North America Network Services 11 Percent

Level 3 Communications revenue within the North America core network services enterprise segment grew from $586 million in 2012's fourth quarter to $651 million in 2013's fourth quarter.

Pros and Cons of Hosted Unified Communications

Hosted Unified Communications providers help businesses streamline operations by combining multiple methods of communicating with customers and business partners but it's important to understand the pros and cons before making the move to the cloud.

VoLTE Drives VoIP and IMS Growth

VoLTE continues to be a driving force for growth with both the VoIP and IMS equipment makers who, according to a recent report, experienced a revenue increase of 37% in year-over-year sales.

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937 Randolph St, Suite 3E
Chicago, IL 60607
Email: info@businessvoipexperts.com
Phone: 844-311-VOIP (8647)
Available M-F 9:00am - 8:00pm EST

About Business VoIP Experts

We are a group of engineers and architects solely focused on business class telecommunications and systems integrations. Many of us hold certified credentials from companies such as Cisco, Microsoft and Citrix while others are passionate about telecommunications with decades of combined professional expertise. Our obsession for telecom was the catalyst behind BusinessVoIPExperts.com and the opportunity to aid organizations with successful VoIP deployments through our proven methodologies brought this community site to life. From criticism to kudos or simply networking with other telecom professionals, we would be honored to hear from you.
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